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About us img What we do img Research Methodology img Client List img Case Studies img Research Insights img Charity
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img Case Studies
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img img We have worked with organisations in multiple sectors, with teams of different sizes providing numerous projects. We also work as a third-party resource to consultants.

Here is a selection of case studies. If you require further examples or evidence of a particular type of project, do get in touch and we will be pleased to help.
img img Best practice HR Process Research & Analysis
img The HR Director and HR team at a leading retail bank wanted to improve its processes and refine its development decisions.
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img img Salary Benchmarking and Analysis
img A market leading security and surveillance company was appointing a Managing Director. They commissioned research to understand how to remain a competitive employer and support and inform their annual remuneration review. Read More
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img img Resourcing Strategy Review
img A large financial services organisation was struggling to retain experienced Actuarial staff who were being headhunted by competitors. Read More
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img img Evaluating E-learning
img A large central government department had introduced a blended learning portal for line managers and wanted to carry out a research-based evaluation to test its effectiveness and inform future developments. Read More
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img Best practice HR Process Research & Analysis
Sector: Financial Services

The HR Director and HR team at a leading retail bank wanted to improve its processes and refine its development decisions. The bank commissioned Stephanie Wheeler Associates Ltd to undertake research and analysis into best practice to help the team with its strategic learning.

This is an ongoing project and recent areas which we have provided research include:
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img img Design, development and implementation of a corporate university
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img img Creation of best practice guidance in customer relationship management
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img img Leading edge recruitment and selection practices
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imgimg img HR outsourcing and shared service provision
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img img Innovative leadership and development interventions to support the retention and development of high potentials
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img Salary Benchmarking and Analysis
Sector: Market leading security & surveillance company

In order to remain a competitive employer and to support and inform their annual remuneration review, our client commissioned a research report on current reward levels for the role of Managing Director.

We carried out an independent and objective benchmarking exercise by:
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img img Accessing a range of published salary surveys, journal articles and press comment from industry experts
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img img Analysis of executive pay and reward trends and best practice guidelines
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img img Discussing market conditions and reward trends with industry commentators and journal editors
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img img Primary research with executive search and recruitment contacts and organisations
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img img Primary research in comparable organisations according to criteria such as: industry, turnover, market capitalisation and number of employees
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img img Analysis of annual reports and Directors remuneration reports
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img We produced a structured report that presented a summary of market trends and best practice in executive reward. We then compared each individual component of the client’s current reward package with those of comparable individuals and organisations. The report also included a series of reward recommendations and links back to the evidence and thinking that supported these recommendations.

The research evidence enabled the client to successfully realign their reward strategy with the market and to implement new long-term reward mechanisms that positioned them as an employer of choice.
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img Resourcing Strategy Review
Sector: Financial Services
The client, a large financial services organisation, was struggling to retain experienced Actuarial staff who were constantly being headhunted by competitors.

The Resourcing department wanted to undertake research to analyse the effectiveness of their own recruitment and retention strategy. They commissioned Stephanie Wheeler Associates Ltd to conduct research to:
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img img Review the employment markets, trends and market structure in which the business operates
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img img Evaluate the impact of demographic trends and ascertain the potential talent pool for specific roles
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img img Analyse the availability of key skills and the potential markets that could be open to the business if they 'thought' differently about the structure of roles and work e.g. Offshoring
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img img To look at how competitors and ‘best in class’ organisations attract, develop and retain staff
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img img To investigate the creation of 'academies' to grow skills and capabilities to support business growth and to ensure that resource exists for critical areas of the business model
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img The output was a structured research report that combined the results of primary research via telephone interviews of professional bodies, institutes, recruitment contacts and industry experts with secondary research and analysis of market research reports and industry analysis, competitor profiles, analyst reports, journal articles and press comment.

The report provided the client with consistent research evidence regarding the current marketplace for Actuarial staff. It demonstrated what current graduates were looking for in future employers and what encouraged loyalty and retention. It also highlighted new and future developments that would have a significant impact on the way the client sought to attract, develop and subsequently retain staff. By combining the research insights with their internal knowledge and expertise the client was able to successfully revamp their resourcing strategy.
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img Evaluating e-learning
Sector: Public Sector

Introduction:
The DWP introduced its Leadership and Management Portal (LaMP) in early 2005. It was designed to support managers at all levels who wanted to assess their ability, improve their current capabilities or develop new management skills.

However, the introduction of LaMP required an enormous cultural shift from classroom-based learning to blended learning and self-managed portals. The DWP Strategic Design Team recognised that they needed to evaluate the portal's effectiveness in supporting the learning and development experiences of front-line managers. Stephanie Wheeler Associates Ltd worked in partnership with DWP to design and deliver a research evaluation project during the period August 2006 to March 2007. The project was carried out in three phases to:
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img img Enable skills transfer from Stephanie Wheeler Associates Ltd to the DWP Strategic Design team
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img img Enable change monitoring to be measured.
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img The process:
Throughout the project a number of both quantitative and qualitative research methods were used to gather evidence. As historical methods of collecting evaluation data were not appropriate to a self-managed learning portal, Stephanie Wheeler Associates Ltd with the DWP created an Evaluation Model. This includes Action Research as well as Focus Groups and an Online Survey.
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img laMP
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img Results:
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img img LaMP awareness and understanding levels improved by 30% during the project. "The hands-on awareness sessions where we got to go through different sections of LaMP was extremely helpful. I had no idea what was on there and how it could help me in my role."
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img img At the end of the project 85% of managers rated their knowledge as average or above, a significant increase in LaMP's knowledge levels.
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img img Manager satisfaction levels increased by 17% between phases one and three.
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img img The evaluation also highlighted:
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img img o key skill and capability gaps
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img img o cultural barriers to learning
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img img o most effective learning methods and content
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img img o potential future learning hotspots
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img img The evaluation project also demonstrated the areas in which managers would like LaMP to be developed. This gives the Strategic Design Team a clear understanding of how to improve and update the portal in line with user's needs.
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Stephanie Wheeler Associates Ltd is a company registered in England and Wales with Registration Number: 06419942.
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