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img Using Research to Support Organizational Change and Improvement.
By Stephanie Wheeler. Source: Business Information Review. June 2009.

This article explores the importance of organizational research as a tool to support business change and improvement. Describes a tried and tested research methodology that has been used within public and private sector organizations and can be easily adapted by in-house research and information services.

Explores the importance of organizational research as a tool to support business change and improvement. Describes a tried and tested research methodology that has been used within public and private sector organizations and can be easily adapted by in-house research and information services. Demonstrates how research can be used to evaluate the effectiveness of learning and development products and services. Includes a case study from a central government department that investigates the role of the line manager in learning.

http://bir.sagepub.com/cgi/content/abstract/26/2/112

Key Words: action research • analysis • business change • business improvement • evaluation • knowledge management • primary research • research objective • secondary research





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